Source: CONNECT DYNAMICS, INC. submitted to
IMPLEMENTATION OF RELAY TRUCKING SOFTWARE AND INFRASTRUCTURE TO BENEFIT RURAL WORKFORCE
Sponsoring Institution
National Institute of Food and Agriculture
Project Status
ACTIVE
Funding Source
Reporting Frequency
Annual
Accession No.
1028881
Grant No.
2022-39410-38340
Cumulative Award Amt.
$649,998.00
Proposal No.
2022-04504
Multistate No.
(N/A)
Project Start Date
Sep 1, 2022
Project End Date
Aug 31, 2025
Grant Year
2022
Program Code
[8.6]- Rural & Community Development
Project Director
Thakur, A.
Recipient Organization
CONNECT DYNAMICS, INC.
409 SW A ST
BENTONVILLE,AR 727125838
Performing Department
(N/A)
Non Technical Summary
FR8relay aims to develop software technology and services to pool shipments and match tractors and drivers with trailers and cargo in a relay model that ensures equipment and cargo keep moving while returning drivers home daily. The conventional point-to-point trucking model, coupled with federal Hours of Service regulations, causes equipment and cargo to spend as much as half the shipping time idling roadside-costing carriers $4+ billion a year in fuel and equipment maintenance. The same constraints limiting freight capacity cause truck drivers to spend a significant amount of unpaid time on the road, creating a mentally and physically exhausting profession with limited monetary reward. As a result, the industry has a gap in human capacity that collectively costs $8+ billion annually and compromises the sustainability of the entire industry.Our combination of a software product and service will allow for the implementation of a relay model in long-haul freight trucking to significantly decrease the expensive inefficiencies in equipment and human capacity that threaten the industry's sustainability. The resulting software product will provide relay-as-a-service that will disrupt the conventional method of long-haul trucking by eliminating unnecessary downtime built into supply chains. This model could potentially double asset utilization, cut delivery times in half, and decrease the high cost of truck driver turnover. Furthermore, implementing such a model with relay exchange nodes located in economically distressed rural communities along major trucking corridors could provide significant local economic opportunities while improving working conditions for the long-haul trucking workforce.
Animal Health Component
100%
Research Effort Categories
Basic
0%
Applied
100%
Developmental
0%
Classification

Knowledge Area (KA)Subject of Investigation (SOI)Field of Science (FOS)Percent
60474102080100%
Goals / Objectives
There are three primary goals for this project. The first goal is the softwaredevelopment of a minimum viable product (MVP)for pilot testing our relay technology. The second goal is successful coordination with load provider, driver, equipment, and nodal site partners. The third goal is to successfully complete the 2-week relay pilot, analyze data, and share results with participants and other stakeholders. The learnings from this project and the quantification of our relay model's impacts on target variables will provide us with the validation needed to move forward. Project partners and other prospective customers have indicated that demonstration of success in even one of the three value propositions would demonstrate a strong business case for their adoption of our technology. Therefore, favorable results with regard to relay impacts on drivers returning home, asset utilization time, and shipping time, taken independently as well as cumulatively will set FR8relay up for successful launch and commercialization.This project includes three primary objectives. The aim of the technical development objective is completingour relay software product beta so that we can implement it inthe relaypilot.Thepartner engagement objectiveestablishes the working relationships and physical land and equipment requirements necessary to implement and evaluate the relay pilot.The validation objective tests the implementation of our relay software and model with live trucks and drivers.
Project Methods
The technical objective methodsincludeiterative development of mobile and web application user interfaces, completion of backend coding, and application programming interfaces (APIs) for fluid connectivity.The partner engagement objective methods includethecoordination of numerous partners including a freight broker, trucking companies, and truck drivers domiciled in the five "relay exchange node" communities, as well as local governments and businesses from each community.The validation objective methods begin with revalidation of simulation results with updated data sets and leadinto a two-week relay pilot on the Dallas-Chicago trucking lane (with Chouteau, OK, Rolla, MO, and Pontiac, IL being the intermediary nodes). It entails a rigorous monitoring and evaluation protocol, data analysis, and report back of results to participants and stakeholders.

Progress 09/01/22 to 08/31/23

Outputs
Target Audience: Nothing Reported Changes/Problems:Our research timeline was extended due to the following reasons: Software Developer - We started our recruiting efforts in September 2022,but due to the extremely competitive market for software development talent, we didn't finda good candidate until the end of January 2023. Trucking partner - We faced some difficulties getting meetings with Watco early this year due to their busy schedules around acquisitions and construction of their new offices and warehouse. We resolved this issue after discussions with their team and being assigned a new point of contact. What opportunities for training and professional development has the project provided? Nothing Reported How have the results been disseminated to communities of interest? Nothing Reported What do you plan to do during the next reporting period to accomplish the goals?Technical Objective 1: Technical Development The latest version of each software application will be demonstrated to and tested by our partners at Watco in January (following their busy trucking season). Iterative feedback will be integrated into the product as many times as necessary to fulfill Watco and FR8relay's standards for operational needs. External APIs will function to import load data from Watco's fleet management system using either file transfer protocol (FTP) or REST APIs. While Thakur and Bee have garnered an understanding of Watco's data types and formats (e.g. asset identification, zip code, time, etc.), the development of these integrations is pending Watco's final stated preferences around factors having variable costs (e.g. API call frequency, etc.). Project team members will conduct quality testing for each app and log bugs in Jira (software project management tool) to be fixed by Bee. Once a satisfactory version is complete, it will be shared with a larger group of pilot partners for their feedback. These inputs will be evaluated and integrated into the final beta product. Technical Objective 2: Partner Engagement Once the lane and nodes are finalized with Watco, they will assist us in securing the loads, carriers, drivers, tractors, and trailers needed for the pilot. Watco has an existing network of independent motor carriers from which to recruit trucking companies and/or drivers domiciled in the rural communities at each relay exchange location to participate in the pilot. In cases where Watco's network does not include drivers domiciled in or around our pilot relay nodes, Watco has agreed to onboard additional carriers and owner-operators recruited by FR8relay so long as they meet their carrier requirements.For this pilot, minimum requirements are one acre of paved land in close proximity to the interstate exit (for both north and southbound lanes). A site candidate could be an empty lot of land or an open area of an existing fuel station (local or chain). Ideally would have a small office space and bathroom on site. For the pilot, node operators could use office space off site and travel to site during trailer exchange windows. Plans for nodal site operators will be determined in partnership with broker, carrier, and business owner partners. However, the preliminary plan is for FR8relay to hire three people at each nodal exchange point to staff the site 24 hours a day throughout the 2-week period. Our final tasks in TO2 will be developing appropriate procedures and tools for supporting participants during the pilot and designing a monitoring and evaluation approach to measure pilot progress and outcomes. This will include creating instruments for quantitative and qualitative data collection and collecting baseline data from all stakeholders. Technical Objective 3: Validation The Validation objective consists of five primary tasks. First, the Thakur and Bee will work to revalidate the simulation results from the Phase I project using updated load data sets from Watco and more specific conditions from the upcoming pilot. The purpose of this is to reduce the risk when running the pilot with live trucks and drivers. The latest simulation results will be shared with pilot partners, any feedback will be integrated, and simulations will be re-run if applicable. Second, our team will engage in pre-pilot preparation. Thakur will work with Watco to confirm the active status of all loads assigned to the pilot, and use dispatchers to procure additional loads to fill in any gaps in the pilot relay circuit. The Yuan and Hopper will confirm the accurate data entry of all participating tractors, trailers, drivers, and loads in the software system. The Thakur, Yuan, and Hopper will conduct an on-site training with pilot participants at each nodal site. We will communicate specific job assignments to individual drivers and nodal operators and distribute related supplies and equipment (including to substitute drivers). This will include instruction and practice of pilot protocols including mobile application use and physical process of trailer drop and hook exchange. Our team will finalize a rigorous monitoring and evaluation protocol and conduct pre-pilot surveys and/or interviews at this time. The third Validation task is the 2-week implementation of relay trucking. Thakur will be responsible for initiating and terminating the pilot. He will be supported by the Yuan and Hopper to closely monitor pilot activity around the clock to provide technical and logistical support to drivers and nodal operators as needed. This includes recommending and deploying relay disruption mitigations wherever applicable. Bee will provide technical support for the software applications as needed, and Thakur will maintain communications with Watco on the progress and completion of each load. The validation fourth task is concerned with collecting and analyzing data. Data will be compiled from pilot and pre-pilot instruments. Post-pilot surveys and/or interviews will be conducted. Thakur and Bee will use Excel and Python to statistically analyze quantitative data. Qualitative data will be analyzed for content by multiple coders (likely Yuan and Hopper) to avoid bias. Results will be synthesized and reported in case study format. The last task is sharing research findings back to participants and other stakeholders in two ways. First, the case study report will be emailed or mailed to all pilot participants and other key stakeholders. Second, the Yuan will facilitate one live stakeholder event in each nodal community for the purpose of presenting research findings to stakeholders and providing question and answer (Q&A) sessions. Finally, a final report will be composed for the USDA. ?

Impacts
What was accomplished under these goals? In line with our proposal, FR8relay's Year 1 Work Plan focused on the first two of our three Phase II technical objectives (TO): Technical Development (TO1) and Partner Engagement (TO2). Technical Objective 1: Technical Development Phase II technical development has built upon Phase I work to develop a beta software system with the minimum features required to implement live relay trucking with dynamic scheduling on a cloud platform with seamless dissemination of processed information to various system users. Primary TO1 tasks include: user interface design, frontend coding, backend updating, application programming interfaces (APIs) development, and quality testing. The bulk of this work has been successfully performed, and we are on course to complete TO1 by January 2024. Principal Investigator (PI) Aayush Thakur and Full Stack Software Development Engineer (SD) Jon Bee have been responsible for the iterative development of mobile and web application user interfaces. Thakur built upon preliminary user experience research conducted in the field to understand trucking carrier operational processes and increase familiarity with other trucking softwares. He worked with Bee to develop product UI/UX wireframes for three software applications (apps): 1) trucking carrier web app, 2) truck driver mobile app, and 3) FR8relay administrative (admin) app. In the pilot, Watco will use the web-based Carrier App to configure a relay lane on FR8relay's platform. Next they will import their loads to the platform via external application programming interfaces (APIs). FR8relay's system will then schedule relay-eligible loads on the given lane and assign relay driving duties to driver users. Bee designed two user types for carriers: broker user and dispatcher user. During the pilot, the Driver App will guide truck driver participants in a relay workflow, from accepting relay driving assignments, to navigation to load pick-up and drop-off sites, to bill of lading (BOL) documentation transfer, to trailer exchange, to sending relay progression notifications to other platform users. In advance of the pilot, FR8relay's project team will use the web-based Admin App to create carrier user accounts for Watco, as well as any partner carrier participants, and to create driver user accounts for all truck drivers participants. Throughout the pilot, FR8relay will monitor and manage these accounts as needed. Bee has implemented the design requirements for each interface with frontend software coding. He has completed backend database updates, developed the logic for internal APIs to connect the web and mobile applications with the backend, and is in the process of coding for fluid internal connectivity. Technical Objective 2: Partner Engagement The second objective of this Phase II project focuses on establishing the working relationships to mobilize human and machine assets, physical land, and other resources necessary to implement and evaluate our relay trucking pilot. Primary TO2 tasks include: securing freight loads, truck drivers, tractors, trailers, nodal operators, and physical sites for relay trailer exchanges, as well as developing pilot monitoring and evaluation (M&E) and support processes and instruments.The project team discovered early on that we placed most TO2 tasks too early on the proposed timeline for reasons explained below. This said, we do not expect significant delays in TO3 pilot implementation, as Watco's support should facilitate narrowing down the partner search. PI Thakur and Project Manager (PM) Deme Yuan have been meeting intermittently with executives and other staff from Watco since February 2023. Initial meetings focused on presenting our relay model and proposed pilot scope to an expanded group of Watco team members supporting this pilot, and answering their model, operational, and technology questions. Watco has two central research questions surrounding relay trucking viability for freight brokerages: 1) freight density and volume analysis within their existing networks, and 2) net savings from relay operations when compared to operating costs. Thakur and Bee have been analyzing Watco's operational load data and identifying patterns for ideal lanes and load candidates for the pilot. The project team has added a cost analysis model task. Discussions with Watco have also highlighted focus on methods for reducing risk during the pilot. This includes their preference for partnering with a single trucking carrier for the pilot to reduce additional legal considerations during trailer exchanges (e.g. eliminates interchange liability agreements), and offers the opportunity to use potential existing resources (e.g. physical sites for trailer exchanges and/or on-site staff and security). A second risk mitigation strategy Watco proposes is to narrow the geographic scope from a five-node pilot to a three-node pilot. Doing so would reduce system complexity to lower the risk of compounding delays caused by relay disruption events. Early on, Thakur, Yuan, and Project Assistant Jordan Hopper worked with subcontractor Building Communities to identify and document prospective business and landowners in the communities proposed as physical sites for relay trailer exchanges during the pilot. The proposed sites were: McKinney, TX; Chouteau, OK; Kansas City, MO; St. Louis, MO, and Joliet, IL. However, based on the potential lane alterations discussed with Watco, we have put community outreach on hold until nodes are solidified. ?

Publications

  • Type: Conference Papers and Presentations Status: Published Year Published: 2023 Citation: Relay Model for Full Truckload Freight Transportation. Chanchad, Neel; Thakur, Aayush; Milburn, Ashlea - IISE Annual Conference. Proceedings, 2023