Source: UNIVERSITY OF GEORGIA submitted to NRP
EVAULATION PLAN FOR ARMY COMMUNITY SERVICE - MOBILIZATION, DEPLOYMENT AND STABILITY SUPPORT OPERATIONS
Sponsoring Institution
National Institute of Food and Agriculture
Project Status
COMPLETE
Funding Source
Reporting Frequency
Annual
Accession No.
1010742
Grant No.
2016-48784-25842
Cumulative Award Amt.
$289,007.00
Proposal No.
2016-09041
Multistate No.
(N/A)
Project Start Date
Sep 1, 2016
Project End Date
Aug 31, 2018
Grant Year
2016
Program Code
[ACSE]- Evaluation Plan for Army Community Service-Mobilization, Deployment and Stability Support Operations
Recipient Organization
UNIVERSITY OF GEORGIA
200 D.W. BROOKS DR
ATHENS,GA 30602-5016
Performing Department
DEPT OF HUMAN DEV & FAMILY SCI
Non Technical Summary
In line with Army Regulation 608-1 (April 2013), the Mobilization, Deployment and Stability Support Operations (MD&SSO) program is intended to assist leaders, Soldiers, and Families in successfully navigating stressors at each stage of the mobilization and deployment cycle.MD&SSO activities and outputs range from emergency assistance to prevention-based resilience programming and are intended to enhance Soldier and Family readiness. Across the grant period, we will address the need for a formal evaluation of the MD&SSO program. Evaluation efforts provide a means to build capacity within the US Army by assessing the processes and critical outcomes of the MD&SSO program. The future implementation of this evaluation will strengthen military families by identifying effective components of the MD&SSO program that support Soldier and Family needs and amplify their inherent abilities, therefore promoting resilience and healthy outcomes. Having data that speak to the merits and demerits of programs designed to enhance family life and family capabilities during stressful times is pivotal for supporting families and achieving military mission goals. Upon carrying out the evaluation plan we create,ACSwill be equippedwith data that enable them to monitor how programs are implemented and also to establish program merit.Our teamwill develop a high quality formal evaluation plan of the ACS MD&SSO program with considerable collaboration and input from key stakeholders (primarily HQ ACS). We will deliver a comprehensive, scientific, and rigorous evaluation plan that is also practical and ultimately evaluates the program in a manner that provides relevant information for the stakeholders. This goal will be accomplished through the completion of three deliverables: 1) an asset map linking the programs activities and outputs to critical outcomes; 2) an assessment of the evaluability of individual MD&SSO components; and 3) an outcome-focused evaluation plan that can be implemented Army-wide. These deliverables will be completed through an eight step evaluation planning approach grounded in our team members' earlier work for DoD and USDA. Site visits to installations are embedded within our approach for obtaining information about program activities and outputs. Consultation visits with ACS leadership are also planned at various stages of the project. We anticipate ongoing collaboration and communication with Army command and key stakeholders.Ultimately, this projectwill supplyACS withafeasible and realistic evaluation plan of the MD&SSO program without compromising the need for an accurate and research-based assessment of the program's ability to assist leaders, Soldiers, and Families in successfully navigating stressors at each stage of the mobilization and deployment cycle.
Animal Health Component
(N/A)
Research Effort Categories
Basic
(N/A)
Applied
(N/A)
Developmental
(N/A)
Classification

Knowledge Area (KA)Subject of Investigation (SOI)Field of Science (FOS)Percent
90160203030100%
Goals / Objectives
The major goal of this project is to provide ACS with a high quality, formal evaluation planfor its MD&SSO program. We will combine our extensive knowledge of (a) military families and the deployment cycle, (b) program evaluation (including creating and carrying out evaluations), and (c) military systems to complete the following measurable objectives: Objective 1: Create an asset map that links activities and outputs of the Army's MD&SSO program to critical outcomes. Objective 2: Assess the evaluability of individual components within the MD&SSO program, including Family Readiness Support Assistants (FRSAs). Objective 3: Deliver a formal, Army-wide evaluation plan for the MD&SSO program with an emphasis on outcomes. A key component of our evaluation plan will include an applicable logic model derived in collaboration with stakeholders to guide future implementation of the final evaluation plan.
Project Methods
There are 8 key steps of the evaluation plan: (1) identification of program-level assets and needs; (2) specification of desired outcomes; (3) identifying program indicators that are measurable; (4) aligning ACS program activities with desired outcomes and program success indicators and determining their evaluability; (5) monitoring and evaluation activities; (6) analysis and presentation of program process and outcome information; (7) identifying needed resources to support the program and its evaluation, and (8) a plan for the sustainability of the evaluation approach.We also incorporate a sustainability planning step based on a widely adopted framework used throughout Cooperative Extension and NIFA (Mancini, Marek, & Brock, 2003; Mancini & Marek, 2004).

Progress 09/01/16 to 08/31/18

Outputs
Target Audience:Broadly, the target audience of this project is the Office of the Assistant Chief of Staff for Installation Management (OACSIM) in conjunction with the larger Office of the Secretary of Defense and, ultimately, the Department of Defense (DoD). This target audience includes individuals who oversee the Army's Mobilization, Deployment, & Stability Support (MD&SSO) program and individuals whoare affiliated with the MD&SSO program (including program staff) aswell as the Soldiers and Families served by the MD&SSO program. Specific efforts used to reach the target audience include disseminating electronic and hard copies of the evaluation plan and communicating with various audiences to share findings from our work and discuss specific evaluation efforts that could be implemented in the future, including discussions of cost estimates and the strengths and weaknesses of various approaches. These communications included (1) briefing senior Army leaders and (2) briefing program managers across services to ensure that similar programs within other service branches are aware and up-to-date regarding best practices for evaluation efforts.? Changes/Problems:No changes occurred since the last project report. As reported in last year's report, the timeline of the project was extended from 12 months to 24 months. This was necessary for several reasons. First, although the project officially began September 1, 2016, the funding was not available to us through the university until December. This three-month delay limited our ability to begin work on the project. Second, it took additional time to schedule and carry out the installation visits due to the number of people involved, the number of approvals required for our visits, and the need to schedule visits around MD&SSO activities we needed to observe. Consequently, we did not finish the required travel until May 2017. The extension of the project period did not create any problems. We ultimately fulfilled the project deliverables to the satisfaction of stakeholders at OACSIM and on a timeline that met their needs. What opportunities for training and professional development has the project provided? Nothing Reported How have the results been disseminated to communities of interest? We shared information we learned from our observations and interviews with interested individuals at IMCOM and OACSIM. We briefed senior Army leaders on the final evaluation plan submitted. Program managers across services were briefed on the evaluation planning efforts to ensure that similar programs within other service branches are knowledgeable on evaluation efforts and best practices for program evaluation. The final evaluation plan (containing deliverables 1-3, including an asset map, logic model, evaluability assessment, and three evaluation options) was submitted electronically and via hard-bound copies to stakeholders at OACSIM and IMCOM. The final evaluation plan (containing deliverables 1-3, including an asset map, logic model, evaluability assessment, and three evaluation options) was shared electronically with program managers who expressed a desire to see the final product. What do you plan to do during the next reporting period to accomplish the goals? Nothing Reported

Impacts
What was accomplished under these goals? The Army's Mobilization, Deployment and Stability Support Operations (MD&SSO) program assists leaders, Soldiers, and Families in successfully navigating stressors at each stage of the mobilization and deployment cycle. However, the program has not been formally evaluated to determine if it meets the needsof Service members and their Families. Having data that speak to the merits and demerits of programs designed to enhance family life and family capabilities during stressful times is pivotal for supporting families and achieving military mission readiness. Before implementing an evaluation of the program Army-wide, it is imperative to develop a comprehensive, scientific, and rigorous evaluation plan that is also practical and ultimately evaluates the program in a manner that provides relevant information for the stakeholders. We addressed the need for a formal evaluation plan of the MD&SSO program and equipped the Army with a comprehensive evaluation plan that, when enacted, will enable them to (1) monitor how the program is implemented and (2) establish program merit. To reach this end goal, we gained a thorough knowledge of the program from various perspectives (stakeholders, policymakers, program managers, program participants). We developed an asset map and revised logic model. We completed an evaluability assessment to determine which program components are ready for evaluation, and used this information to develop three distinct options for program evaluation, providing explicit next steps for enacting each plan. We compiled these products into a single evaluation plan, which together provide the Army with the content needed to conduct a feasible and realistic evaluation of the MD&SSO program marrying a nuanced understanding of the program with the need for an accurate and research-based assessment of the program. This plan provides enhanced knowledge of (1) the MD&SSO program, (2) how distinct program components can be evaluated, and (3) the types of information that can come from such an evaluation. Enacting this plan will enable Army leaders and helping professionals to remain at the forefront of providing high-quality family programming. Specific accomplishments for each deliverable are discussed below. To complete the objectives, it was necessary to gain a macro- and micro-level understanding of the Army's Mobilization, Deployment, and Stability Support Operations (MD&SSO) Program, data were collected via document review, observations during site visits, interviews with program staff and stakeholders, and quantitative data abstraction (Losby et al., 2015). Armed with this information, we delivered a final document in May 2018 to our contacts at theOffice of the Assistant Chief of Staff for Installation Management (OACSIM). The final document satisfied each of the projectobjectives. The document contained: an asset map and updated logic model for the program linking activities and outputs of the MD&SSO program to intended program outcomes (Objective 1), an evaluability assessment detailing the individual components of the program, identifying the proposed level of evaluation for each program component, and providing a rationale for the proposed level of evaluation. That is, we identified which program componentslendthemselves to an outcome-oriented evaluationassessing short-, mid-, and/or long-term outcomes, and which activities, instead, are best-suited for a monitoring approach to evaluation counting outputs and other indicators of program component usage (Objective 2), and an evaluation plan detailing three possible evaluation options varying in intensity, length of time/effort required, and estimated cost. For each option, we also identified strengths, weaknesses, next steps, and the knowledge to be gained by enacting the evaluation. We also proposed specific evaluation instruments and methods of data collection and analysis (Objective 3).

Publications


    Progress 09/01/16 to 08/31/17

    Outputs
    Target Audience:Broadly, the target audience of this project is the Office of the Assistant Chief of Staff for Installation Management (OACSIM) in conjunction with the larger Office of the Secretary of Defense and, ultimately, the Department of Defense (DoD). More specifically, the target audience includes individuals who oversee or are affiliated with the Mobilization, Deployment, & Stability Support (MD&SSO) program as well as the Soldiers and Families served by the MD&SSO program. Changes/Problems:The timeline of the project was extended from 12 months to 24 months (although we anticipate final products will be delivered in advance of this date). This was necessary for several reasons. First, although the project officially began September 1, 2016, the funding was not available to us through the university until December. This three-month delay limited our ability to begin work on the project immediately. Second, it took additional time to schedule and carry out the installation visits due to the number of people involved, the number of approvals required for our visits, and the need to schedule visits around MD&SSO activities we needed to observe. Consequently, we did not finish the required travel until May 2017. This change has not created any problems, and we are confident in our ability to complete the remaining work in the next reporting period. What opportunities for training and professional development has the project provided? Nothing Reported How have the results been disseminated to communities of interest?Although dissemination was not the primary purpose of Year 1 activities, we have shared information we learned from our observations and interviews with interested individuals at IMCOM and OACSIM. What do you plan to do during the next reporting period to accomplish the goals?We are in the process of drafting written products as deliverables for each of the three objectives. In the next reporting period, we will meet with invested stakeholders (including individuals at IMCOM and OACSIM) to receive their feedback on these drafts. Working in consult with these individuals, we will conduct revisions and ultimately submit final products for each of the three objectives/deliverables. The future implementation of this evaluation will strengthen military families by identifying effective components of the MD&SSO program that support Soldier and Family needs and amplify their inherent abilities, therefore promoting resilience and healthy outcomes. Having data that speak to the merits and demerits of programs designed to enhance family life and family capabilities during stressful times is pivotal for supporting families and achieving military mission goals.

    Impacts
    What was accomplished under these goals? To gain the necessary macro- and micro-level perspective of program functioning necessary to accomplish the three objectives, data were collected via document review, observations during site visits, interviews with program staff and stakeholders, and quantitative data abstraction (Losby et al., 2015). Reviewed documents include ACS program documents and staff guides, such as accreditation standards, program manager handbook, the MD&SSO strategic plan, curricula training materials, process maps, logic models, and the existing evaluation plan, as well as relevant army regulations and evaluation materials from other pertinent military programs. Installation visits occurred in the Spring of 2017 at: • Fort Hood, Texas • USAG Bavaria, • Fort Stewart, Georgia, and • Fort Benning, Georgia. Visits included interviews with various stakeholders, including but not limited to: • MD&SSO project manager • MD&SSO project specialists • ACS Director, • Company Commanders • Garrison Commander • Installation Emergency Manager • Soldiers, and • Family members with varying levels of ACS/MD&SSO involvement. Visits also included observations of MD&SSO briefings and trainings including but not limited to: • Care Team training • FRG training (utilizing the REAL piloted training) • RD commander training • Newcomer briefings, and • pre-deployment briefings. The Troop and Family Readiness Training was an event attended by MD&SSO program managers and/or MD&SSO program specialists from across the world. During this training, we interacted with MD&SSO personnel from a wide variety of installations to learn more about the specific program activities and responsibilities at each installation. Grant activities also included teleconferences as needed (generally, monthly) with various stakeholders. These phone calls were an opportunity for us to ask questions and receive feedback on our understanding of the MD&SSO program. These meetings were also a time to learn about additional materials to include in our data review hear insights on MD&SSO program from various perspectives. In addition to data collection focused on the MD&SSO program itself. We also scoured existing scholarly research to enhance or understanding on program evaluation. We have amassed a large collection of existing research, sample evaluation plans, and theoretical writings on program evaluation to inform our efforts. Based on these activities we are confident that we are well-positioned to incorporate cutting edge, best practices in the final products of this project. In Year 1, these activities have resulted in our team establishing a comprehensive understanding of the MD&SSO program. We are in the process of drafting written products as deliverables for each of the three objectives.

    Publications