Progress 07/01/11 to 06/30/12
Outputs OUTPUTS: Faculty have participated since the flooding in creating and assisting in long term recovery committees in counties affected by the flooding on Mississippi and Missouri Rivers and in Joplin (facilitation, community organizing, coordination, extension information, educational programming, and linkages to other agencies and organizations, hosting). We participated in state level multi-agency meetings (MOVOAD) and provided faculty expertise as requested. Numerous new releases, video stories and publications were developed. Resource directories, business recovery, and flood recovery (especially Resources for Your Flooded Home Small Business Recovery) were distributed at Extension offices, courthouses, city halls, local recovery committee meetings for agencies to distribute to their clientele, FEMA Disaster Recovery Centers, and churches. Publications were distributed en masse. Major dissemination occurred also through the web (http://extension.missouri.edu/emergencymanagment), Facebook (Joplin, Sedalia and Branson tornadoes, MOFloodInfo), and You Tube. We developed manuals and guides for print and web usage. Materials from EDEN were used and linked as well. Materials were also translated to Spanish for use in flooded areas with Latino populations. Extension participated in the Multi-Agency Recovery Centers and Disaster Recovery Centers set up as multi-agency resource fairs to assist with recovery in Joplin, Branson (after tornadoes) and in several sites along Missouri and Mississippi Rivers. A tool was developed to collect data from participants in these events and provide referrals. We focused our Extension exhibit at the State Fair on disaster planning and recovery for families, business and farms. FAPRI prepared and shared economic assessment of damage and impact for both flooding events. Educational workshops were provided for homebuilders, agriculture producers and lenders (soil reclamation, risk management, etc.), community agencies and youth providers, families dealing with finance and stress management issues, and businesses seeking to recover. In a survey of 136 regional faculty providing disaster recovery program, 67 responded: 79% worked with community partners, 67% shared disaster resources from EDEN, responses), 45% conducted educational programs, 15% conducted moisture tests. We participated in monthly coordination calls with TN, LA, AR, and MS - sharing resources and learning; and incorporated learning from Triumph Over Tragedy curriculum into work of our internal Take Care team which supported our faculty and staff working in the trenches of these disasters. We held debriefing meetings in each of the three regions and a major learning/debriefing event with regional Extension team leaders in the spring. We also collaborated with Extension colleagues in IA and NE for flood recovery resource sharing along the Missouri River. We presented at EDEN (panels) and at two other national conferences on the collaboration among the five states. Several additional presentations will be given at the 2012 EDEN and eXtension conferences in October. PARTICIPANTS: Mary Simon Leuci, Project PI, provided overall administrative leadership and key linkage with campus faculty and resources, coordination with TN, LA, MS, and AR. Frank Wideman served on the core statewide team, coordinated programming and long term recovery in the Mississippi River area (along with Janet Kline, regional director). Beverly Maltsberger served on the core statewide team, was liaison to Joplin and Missouri River flood, assisted with long term recovery committees in Buchanan and other counties, and led MOFloodInfo for Facebook, and reported in EDEN. Jim Crawford and Jerry Baker led preparation, programming and long term recovery committees in Atchison and Holt Counties in Northwest Missouri. David Baker provided key agriculture expertise and coordination with agriculture specialists for all of the disasters. David Burton provided news and media coordination in Southwest Missouri and Joplin, led the work on Facebook after tornadoes, creating the social media guide for disasters. Janet LaFon and Ed Browning led the work with all aspects of Joplin recovery and programming. Jay Chism, regional director in SW Missouri, assisted with coordination and administrative tasks Joplin. Renette Wardlow led the work on mental health and social service training for Joplin survivors.Partners and collaborators drew on all of Extension and Colleges of Agriculture, Food and Natural Resources; Engineering; Human Environmental Sciences; and the 4-H Center for Youth Development as well as the State Network of Small Business Development and Technology Centers; the Service Learning Center. Externally we worked with all state agencies and actively participated in the Governor's Partnership for Disaster Recovery, the Mo Volunteer Organizations Assisting in Disaster, and the State Emergency Operations Center. In each affected area, we actively participated and assisted with the long term recovery and the host of local organizations and media. We also collaborated with Lincoln University, the LGUs in TN, IL, AR, MS, LA, NE, IA, and KS - sharing materials and expertise as well as a hotline in IA. The project provided training for Triumph over Tragedy for a faculty member has advised how we integrate into our work, participation by another faculty member in a southern regional conference on CRED that involved discussion of disaster recovery and management, and several professional development opportunities for extension faculty. These included meetings of regional faculty working on each of the three large disasters and debriefing as well as identifying what they needed. We also conducted a similar statewide training with key leadership from each region of the state to learn and plan for forward programming. We used online webinar technologies for an incredible amount of communication and sharing. Professional development trainings were held for builders, social service personnel, businesses, farmers, and youth serving organizations. TARGET AUDIENCES: Target audiences included those who had suffered losses (regardless of race, ethnicity, income, or age). In addition to use of the media, we were a visible presence with educational resources and often simply a sympathetic ear at the Disaster Recovery Centers or Multi-Agency Resource Centers. In addition, we targeted agencies and organizations serving affected individuals, families, organizations, businesses, local governments; youth serving organizations; and long term recovery committees. Also the public in general was targeted through various media as often people were seeking ways to help, information about the situation, or were targeted with basic information about disaster preparedness or recovery. For example the video and news release on safe rooms and the ways they had saved lives (with testimonies) from Joplin were appropriate in the summer while the tornado was the minds of people across the state. Businesses in particular were targeted and we worked as part of the SBTDC network (MU Extension coordinates SBDCs in MO) for a separate recovery center in Joplin. We also targeted builders with information through workshops on safe rooms and other facets of construction for more storm sturdy reconstruction and modifications. We were part of a multi-agency conference put together to assist social service agencies in Joplin to better serve low income and those affected by the tornado. 4-H groups across the state also mobilized to assist with Joplin tornado recovery through service projects. In the flooded areas which were more rural and geographically extensive, we worked with agricultural producers and lenders, providing workshops and technical assistance for assessments, risk management, land reclamation and planting, moisture and structure assessment. FAPRI provided a report on the economic impact for agriculture in both the affected Mississippi River and Missouri River Basins. For Northwest Missouri, an Extension economist conducted an analysis as to how the prolonged flooding would impact sales tax and property tax income for county governments using data from past significant flood events for rural counties on both the Missouri and Mississippi Rivers. Local extension councils were also given assistance in planning as some saw six months of promised funding from county government disappear with drops in sales tax expected from the prolonged closure of interstate highways and the halt of tourism and local commercial activity. Local government officials were targeted with assistance in communication and coordination. Through at least 256 events, we reached at least 1,247 youth and 116,105 adults through our programming (these were not contacts). PROJECT MODIFICATIONS: The changes we made were based on how the disaster recovery process unfolded and the emergence of two other similar disasters that occurred in the grant time period. These were the record-setting 2011 Missouri River flooding in Northwest Missouri and the significant Branson tornado in Spring 2012. Therefore we applied much of our learning and work to that situation as well as it had similar dynamics as the Mississippi River flood waters did not recede until December 2011. This disaster allowed us to apply our learning from use of Facebook and You Tube (with Joplin and Sedalia tornadoes) to take a lead in launching the collaborative MOFloodInfo Facebook and Branson tornado (Spring 2012) pages that became the go-to place for information by residents, local government, agencies, and kin of residents as well as the place for multiple agencies to post and coordinate information. As we entered into recovery, we learned that sufficient moisture meters were in place and that covering costs of soil tests for individual farmers was not as high a priority as using funds to cover travel for local educators to offer programs, assist with the Disaster Recovery Center Extension booths, meet with long term recovery committees, and attend in-service education. We also focused funding on the publications and video production that emerged as most important. For example, we learned that the larger publication of resources for dealing with flooding was no longer the most desirable way for people to receive information. Instead they preferred shorter topic specific pieces pulled from that. We developed a social media guide, as that emerged so significant to dealing with recovery in Joplin, We did not directly implement the use of the Triumph over Tragedy curriculum after training a key faculty member. This was due to time and limitations of funding for travel. Instead it was used by the team that provided emotional support and caring to the three critical on the ground faculty in the flooded areas and Joplin. We will however use it in future training of Extension faculty/educators as part of preparedness for emergencies. We adjusted our evaluation approach to include use of two focus groups, survey of Facebook MoFloodInfo users, and Extension faculty/educators involved in programming to learn more about what had occurred, what worked and what could have improved our work and outcomes.
Impacts Surveys conducted with workshop participants generally indicated a high degree of learning and intent to use what had been learned. 69 of 136 Extension faculty delivering programming responded to an online survey at completion of the grant. The average ratings on 5 pt. Likert scale to locate the following were: printed guides 4.21, web based guides 4.21, phone numbers for disaster recovery 3.99, services available for recovery 3.88, MU Extension policy guidance for recovery 4.22; feeling prepared to address post disaster stress 3.39; believe important to be trained for post disaster stress 3.75; believe important for facilitating community collaboration 4.34. A focus group each conducted in Joplin and in a rural flood county explored impact of the coordinated long term recovery effort. Both communities were active in meeting the basic needs of their residents, which included making sure different populations within the community were being served. For example, resource sheets were available in Spanish; mobile meals programs assured that mobility impaired residents were informed of unfolding events, proactively assessed the homebound for support needs, and provided caregiver training. Cited were many examples of problem solving, initiative, responsibility and innovation taken by local leaders to form relationships across traditional boundaries for the benefit of the entire community; "In fair-weather time, we form relationships." Although participants were vocal about the collaborative nature of the recovery activities, they identified specifically Extension's role in forming the LTRC, developing resource guides, the FAPRI study, coordinating bimonthly resource coffees/daily briefings in both communities, staffing resource centers, working collaboratively, facilitating business recovery, and bing an integral part of the community prior to the disaster. Comments included: "The [MU FAPRI] study gave a message about damage assessment from a highly respected, unbiased third party." "I had worked the tornado of 2003 as a volunteer" and "our learning curve is much better now than it was two years ago [when we had a previous disaster]." "After every major incident, we had an After Action Review. We got all the principals [principal actors] together and formulated an improvement plan, and recorded what worked well and what needed improvement." "The Facebook page was the most beneficial new idea [that came out of this disaster]. This area only had a weekly paper and no TV station. I heard so much feedback from our citizens about the Facebook page. It was an upfront, reliable way to disperse information. It was accurate and not inflammatory." The Facebook page served to keep residents informed of the situation rather than calling agency personnel for updates. This allowed the agency personnel to focus on case management and service provision. A survey posted recently to Facebook pages indicated informational needs surfaced as a major motivator for individuals to "like." One person commented, "There was no other source like this, at least not in the first week or two after the storm. The information provided here saved me time and money."
Publications
- Zumwalt, A. & Johnson, D. 2012. Debt forgiveness a taxing situation. http://extension.missouri.edu/news/DisplayStory.aspxN=1356.
- Zumwalt, A. & Meissen, R. 2011. Firefighters learn the ropes through Swiftwater Rescue training. http://extension.missouri.edu/news/DisplayStory.aspxN=1259.
- NEWS ARTICLES: Burton, D. 2011. MU Extension website features resources related to Joplin tornado. http://extension.missouri.edu/news/DisplayStory.aspxN=1124.
- Cole, E. & Burton, D. 2011. Tornadoes will have an impact on livestock. http://extension.missouri.edu/news/DisplayStory.aspxN=1134.
- Goldschmidt, M.E., Wideman, F., & Wohleber, C. 2011. Quick tips for cleaning your flooded home available from MU Extension. http://extension.missouri.edu/news/DisplayStory.aspxN=1169.
- Goldschmidt, M.E. & Wohleber, C. 2011. Warm, wet weather can trigger mold growth: Floods, storms put homes at risk. http://extension.missouri.edu/news/DisplayStory.aspxN=1139.
- Guinan, P. & Meissen, R. 2011. A year of extremes: Severe 2011 weather covers gamut in year of feast or famine. http://extension.missouri.edu/news/DisplayStory.aspxN=1311.
- LaFon, J. & Burton, D. 2011. How to replace lost documents after a disaster or loss. http://extension.missouri.edu/news/DisplayStory.aspxN=1131.
- LaFon, J. & Johnson, D. 2011. Scams and fraud add insult to injury after a disaster. http://extension.missouri.edu/news/DisplayStory.aspxN=1229.
- Leuci, M.S., Maltsberger, B. & Wohleber, C. 2011. Find and share Missouri River flood information on Facebook. http://extension.missouri.edu/news/DisplayStory.aspxN=1141.
- Marney, A. & Burton, D. 2011. Follow state law when disposing of dead animals. http://extension.missouri.edu/news/DisplayStory.aspxN=1123.
- Neal, C. 2011 Reducing flood damage to home and property. http://extension.missouri.edu/news/DisplayStory.aspxN=1155.
- Neal, C. & Wohleber, C. 2011. Before the flood: Prepare household items for long-term storage. http://extension.missouri.edu/news/DisplayStory.aspxN=1156.
- Nelson, S. 2012. Preparing for disaster: Start today. MU Extension news release and website (http://extension.missouri.edu/news/DisplayStory.aspxN=1385).
- Pierce, R.A. & Wohleber, C. 2011. Snakes on a flood plain: Controlling rodents, snakes and other nuisance wildlife after a storm or flood. http://extension.missouri.edu/news/DisplayStory.aspxN=1175.
- Proctor, B. & Wohleber, C. 2011. Protect yourself from contractor fraud. http://extension.missouri.edu/news/DisplayStory.aspxN=1170.
- Proctor, B. & Wohleber, C. 2011. Renters rights following a disaster. http://extension.missouri.edu/news/DisplayStory.aspxN=1152.
- Roberts, T. & Burton, D. 2011. Tips for safe food preparation after a disaster.http://extension.missouri.edu/news/DisplayStory.aspxN=1120.
- Open for business: Information to help you recover and rebuild after a disaster: Part 1 - Where to begin 2012. http://www.missouribusiness.net/sbtdc/docs/tip_recover_after_disaster 1.asp.
- Open for business: Information to help you recover and rebuild after a disaster: Part 2 - Avoiding scams. 2012. http://www.missouribusiness.net/sbtdc/docs/tip_disaster_avoid_scams2. asp.
- Open for business: Information to help you recover and rebuild after a disaster: Part 3 - Effective employee communication in times of crisis. 2012. http://www.missouribusiness.net/sbtdc/docs/tip_communication_in_crisi s3.asp.
- Open for business: Information to help you recover and rebuild after a disaster: Part 4 - Helping your employees through a crisis. 2012. http://www.missouribusiness.net/sbtdc/docs/tip_employees_in_crisis4.a sp.
- Open for business: Information to help you recover and rebuild after a disaster: Part 5 - Take first steps toward making a plan to survive a business disaster. 2012. http://www.missouribusiness.net/sbtdc/docs/tip_first_steps_disaster5. asp.
- Procter, B. 2011. Financial Recovery and Risk Management. http://extension.missouri.edu/p/EMW1022.
- Replacing Important Papers. 2011. http://extension.missouri.edu/p/EMW1024.
- Schultheis, R. 2012. Safe Drinking Water in an Emergency. http://extension.missouri.edu/p/EMW1026.
- Schultheis, R. 2012. Storm Shelters and Safe Rooms. http://extension.missouri.edu/p/EMW1025.
- Stelzer, H.E. 2011. Operating a Chain Saw Safely. http://extension.missouri.edu/p/G1959.
- Wiebold, W. & Massey, R. 2012. Corn and Soybean Replant Decisions. http://extension.missouri.edu/p/G4091.
- PROCEEDINGS: Burton, D. and Maltsberger, B. 2012. Using Social Media as an Educational Tool in Disasters of 2011. 2012 Proceedings of National Association of Community Development Extension Professionals, http://www.nacdep.net/event1_104_2274362695.pdf.
- Leuci, M.S. & Tootle, D. 2012. Collaborating Along the Lower Mississippi River Region to Assist Communities in Recovery from 2011 Flooding. Proceedings of the 2012 Community Development Society, www.comm-dev.org/attachments/118_track 6 collaborating along the lower mississippi river region to assist communities in recovery from 2011 flooding .pdf.
- Tootle, D., Maltsburger, M., & Leuci, M.S. 2012. Response and Reporting Disaster Impacts through Mulit-state Collaboration. 2012 Proceedings of National Association of Community Development Extension Professionals, http://www.nacdep.net/event1_125_619639693.pdf.
- REPORTS: Brown, S., Gerlt, S., & Wilcox, L. 2011. The Value of the 2011 Crop Production Loss from the Birds Point-New Madrid Floodway Levee Breach. FAPRI-MU Report #06-11. Available at: http://www.fapri.missouri.edu/outreach/publications/umc.aspcurrent_p age=outreach.
- MULTIMEDIA (VIDEO, PRINT,& WEB-BASED): Barber, J. & Wohleber, C. 2011. A safe room of one's own: As communities pick up the pieces, builders and homeowners take a closer look at safe rooms. http://extension.missouri.edu/news/DisplayStory.aspxN=1142.
- Brown, S. & Dailey, D. 2011. Birds Point floodway crop loss estimated at $85.2 million by MU FAPRI analysis. http://extension.missouri.edu/news/DisplayStory.aspxN=1143.
- Faddis, K. & Webb, M. 2011. Avoiding injury during post-disaster cleanup. http://extension.missouri.edu/news/DisplayStory.aspxN=1133.
- Flanary, W. & Meissen, R. 2012. Northwest farmers prepare for planting a year after flood: Up to 30,000 acres in floodplain remain out of production. http://extension.missouri.edu/news/DisplayStory.aspxN=1383.
- Houseman, R.M. & Wohleber, C. 2011. Risk of West Nile virus remains low despite mosquito boom in flood areas. http://extension.missouri.edu/news/DisplayStory.aspxN=1167.
- Procter, B, & Wohleber. 2011. Property loss from disasters may be tax deductible. http://missourifamilies.org/features/copingarticles/coping24.htm.
- Roberts, T. & Burton, D. 2011. Saving your food when the power goes off. http://extension.missouri.edu/news/DisplayStory.aspxN=1121.
- Schultheis, R. & Burton, D. 2011. Take care using chain saws during storm recovery work. http://extension.missouri.edu/news/DisplayStory.aspxN=1130.
- Schultheis, R. & Burton, D. 2011. Three easy steps for getting safe drinking water. http://extension.missouri.edu/news/DisplayStory.aspxN=1122
- Schultheis, R., Kerley, M.& Burton, D. 2011. Insulation and plastic spread by tornadoes may not mix well with livestock.http://extension.missouri.edu/news/DisplayStory.aspxN=1125 .
- Weigel, W. 2011. What's the fuss about flexible cash rent http://extension.missouri.edu/news/DisplayStory.aspxN=1281.
- Westhoff, P. & Dailey, D. 2011. MU FAPRI updates agricultural baseline ahead of congressional Farm Bill debates. http://extension.missouri.edu/news/DisplayStory.aspxN=1209.
- Wideman, F. & Wohleber, C. 2011. Let flood-damaged homes dry thoroughly before installing new coverings: Mold, mildew and dry rot can create long-term problems for your home and your health. http://extension.missouri.edu/news/DisplayStory.aspxN=1153.
- Wideman, F. & Wohleber, C. 2012. 'Ghosts' of storms past may haunt damaged homes: Moisture, humidity can trigger mold growth.http://extension.missouri.edu/news/DisplayStory.aspxN=1399.
- EXTENSION COPING WITH DISASTER FEATURE ARTICLES SERIES: Allen, K. & Harr, S. 2011. Weathering the storm: How change affects families. http://missourifamilies.org/features/copingarticles/coping12.htm.
- Blocker, R. 2011. Lightning fact sheet. http://missourifamilies.org/features/copingarticles/coping27.htm
- Egan, T. & Mills-Gray, S. 2011. Food safety after a power outage. http://missourifamilies.org/features/copingarticles/coping13.htm.
- Procter, B. 2011. Financial recovery and risk management. http://missourifamilies.org/features/copingarticles/coping9.htm.
- Proctor, B. 2011. Grab-and-go box. http://missourifamilies.org/features/copingarticles/coping21.htm.
- Schrader,L., Nelson, S. & Fuhrman, T. 2011. How to help children, youth and teens after a disaster. http://missourifamilies.org/features/copingarticles/coping28.htm.
- Yager, E. 2011. Emotional damage from natural disasters can add to stress levels long after crisis is over. http://missourifamilies.org/features/copingarticles/coping11.htm.
- Nelson, S. & Wohleber, C. 2011. Preparing for disasters: Take it one step at a time. http://extension.missouri.edu/news/DisplayStory.aspxN=1214.
- EXTENSION GUIDES AND MANUALS: Burton, D., William, G. & Williams, R. 2012. The Use of Social Media for Disaster Recovery. Available at: http://extension.missouri.edu/greene.
- Disaster Guide for Small Businesses. 2011. Missouri Small Business & Technology Development Centers, University of Missouri Extension, Columbia, MO.
- Goldschmidt, M.E. & Wideman, F. 2011. Quick Tips for Cleaning Up After a Flood. http://extension.missouri.edu/p/EMW1023.
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