Progress 04/15/15 to 04/14/18
Outputs
Target Audience:The target audience of this project was Navy MWR management and staff who provide services for the members of Navy, and their family and friends. Specifically, we reached out to management and staff of Liberty (Sailor recreational activities), motion picture theaters, bowling centers, and fitness centers. While all management and staff of these departments would access and benefit from our products, this grant focused on those who were involved in developing training materials and volunteering. Participants included: Fitness Facilities - reported previously. Liberty - HQ 5 individuals, filming volunteers 30 individuals (6 x 5 videos) Motion Picture Theaters - HQ 3 individuals, filming volunteers 8 individuals Bowling - HQ 2 individuals, filming volunteer 1 individual Changes/Problems:After initiating the Project, a significant change had occured - as shown in the first year's annual report. However, once the Navy MWR and the team at K-State agreed upon the expectations for the Project, no additional significant changes were made. The Navy MWR leadership has expressed appreciation for the usefulness of the training media. What opportunities for training and professional development has the project provided?Three graduate students were heavily involved in developing the training materials and videos. They have developed extensive training materials including printed resources andd training videos that will be utilized by installatsions for provide continued training/professional development. How have the results been disseminated to communities of interest?Per the agreement, the K-Satte team was not responsible for dissemination of materials. Instead, the K-State team provided electronic copies of all materials, supporting documents and videos. What do you plan to do during the next reporting period to accomplish the goals?
Nothing Reported
Impacts
What was accomplished under these goals?
Major goals of the project: Identify issues and challenges for each MWR operation - The problem of inconsistency among MWR operations had been identified by Navy MWR headquarter staff and managers. Once Navy leaders had identified the areas where job aid documents and video productions were needed, the K-State team (Co-PI and graduate students) developed the documents, drafted the video training contents and scripts, and finalized the plan. Establish benchmarks based on best practices of private sector operations - We used private sector and government resources for best practices for all training materials developed. Extensive references were used to model private sector operations' best practices. Some of the examples of references are: A Cooperative Program of the Kentucky Department of Fish and Wildlife Resources and Alabama Division of Wildlife and Freshwater Fisheries, Alabama Department of Conservation and Natural Resources, Basic Fishing: Catch the Fishing Fever (https://fw.ky.gov/More/Documents/basicfishingbook[1].pdf) Alabama Department of Conservation and Natural Resources, Basic outdoor skill series: basic fishing (http://www.outdooralabama.com/sites/default/files/fishing/freshwater/fishingtips/fishingtips.pdf) American Canoe Association, Paddling 101: A newcomer's guide to safe canoeing and kayaking https://c.ymcdn.com/sites/www.americancanoe.org/resource/resmgr/sei-educational_resources/paddling_101-aca.pdf American College of Sports Medicine. (2012). ACSM's health/fitness facility standards and guidelines (4th ed.). Champaign, IL: Author. Arkansas Game and Fish Commission, Beginners fishing guide (https://www.landcan.org/pdfs/ARK_Beginners_Fishing_Guide.pdf) Australian Canoeing Education, Basic Skills Training Packages: Boy Scouts of America, Canoeing Merit Badge Series Boy Scout Handbook: http://www.scouting.org/filestore/Merit_Badge_ReqandRes/Hiking_previous.pdf Boy Scout of America, Fishing Merit Badge Pamphlet Boy Scout of America, Fly-Fishing Merit Badge Pamphlet Boy Scout of America. Camping merit series Boy Scouts of America, Kayaking BSA: https://filestore.scouting.org/filestore/pdf/19-510.pdf Boy Scouts of America, Snow camping manual (bear paw, 2014-2015) BSA Stand Up Paddle boarding Award: https://filestore.scouting.org/filestore/Outdoor%20Program/pdf/BSA_SUP_Award.pdf California Natural Resource Agency, A course for safe boating: California boating https://dbw.parks.ca.gov/pages/28702/files/dbwboatcourse.pdf Cycling (Boy Scouts of America): http://www.odekirk.info/RESOURCE/CYCLING/PHAM.pdf Florida Sportsman: http://www.floridasportsman.com/2008/11/01/_grouper_fishing_bottom_rigs_baits_by_the_pros/ Gravesham District Scout. http://www.graveshamscouts.org.uk/jpbond.html Hiking (Boy Scouts of America): http://troop112nampa.org/documents/Books/MB/Hiking_Merit_Badge_Pamphlet_35907.pdf Holiday?Harbor?LLC?DBA?Island?Paddleboard?Liability?Waiver?6?2015 http://www.islandpaddleboard.com/wp?content/uploads/2016/02/Holiday?Harbor?LLC?DBA?Island?Paddleboard?Liability?Waiver?6?2015.pdf How to size a backpack: https://sectionhiker.com/how-to-size-a-backpack-daypack-and-backpack-volume-guide/ The American Canoe Association. http://www.americancanoe.org The McKinney Independent School District: http://www.mckinneyisd.net/information/docs/CleaningSpecifications.pdf Introduction to outdoor leader skills: http://www.scouting.org/filestore/training/pdf/IOLS_33640_2016.pdf Introduction to Stand Up Paddleboarding: https://c.ymcdn.com/sites/aca.site?ym.com/resource/resmgr/sei?courses/l1_sup_skills.pdf Iowa Department of Natural Resources, An Introduction to Canoeing/Kayaking: A Teaching Module Kansas State University Recreational Services. (2003). Employee handbook. Custodial specialist. Manhattan, KS: Author. Leave no Trace: https://lnt.org/learn/principle-3 Marine Park SUP Instructions: http://www.wheelfunrentals.com/theirftp/MarineParkSUPInstructions.pdf Mastering mountain biking skills (Human Kinetics): http://belovlas.narod.ru/extreme/books/mastering_mtb_skills_2nd_ed.pdf Michigan.gov (http://www.michigan.gov/dnr/0,4570,7-350-79119_79146---,00.html) Mountain Bike (Leader Log book): http://www.cyclinguk.org/courses-and-training/training-and-education-resources/mountain-bike-leader-logbook Mountain Biking Checklist: http://lightning100.com/wp-content/uploads/2016/07/Mountain-Biking-Checklist.pdf Napieroutdoor, Camping pocket book (www.napieroutdoors.com) National Swimming Pool Foundation. (2014). Pool & spa operator handbook. Colorado Springs, CO: Author. New York Department of Environmental Conservation, Beginners' Guide to Freshwater Fishing (http://www.dec.ny.gov/docs/fish_marine_pdf/gsfishing.pdf) Scout skills. http://www.stjohnsscouts.ie/assets/fs315086.pdf State of Marine Department of Marine Resources (http://www.maine.gov/dmr/index.html) StephanieKlein.com. http://stephanieklein.com/2015/05/hamptons-camping/ SUP requirement in PA: http://www.fishandboat.com/Boat/BoatingBasics/Documents/03standup.pdf SUP waiver form: http://www.paddleonnd.com/waiver.pdf Surf Fishing: http://surf-fishanybeach.com/surf-fishing-tackle/start-surf-fishing-with-two-popular-surf-fishing-rigs/ Texas Parks & Wildlife, A basic Guide for the Beginning Angler: https://tpwd.texas.gov/publications/pwdpubs/media/pwd_bk_k0700_0639d.pdf The fly fishing hand guide http://msatterw.public.iastate.edu/ENG314instructionsamples/Fly%20Fishing%20Instructions.pdf The Hiking Techniques: http://www.thehikinglife.com/skills/hiking-techniques/ The mountaineers hiking leader guide: http://www.everettmountaineers.org/hiking/hike_pdf/HikeLeaderGuide.pdf The Online Fisherman: https://www.theonlinefisherman.com/florida-pier-fishing The ten Essentials: http://www.rei.com/expertadvice/articles/ten+essentials.html The Women's Guide to Mountain Biking: http://www.sacredrides.com/sites/default/files/pdfs/Womens-Guide-to-Mountain-Biking.pdf Training Manual, AMC Dallas, Texas. Training manual, Carmike, Manhattan, KS. Williams, K. G. (2011). Aquatic facility operator manual (6th ed.). Ashburn, VA: National Recreation and Park Association. Develop operating guides for 4 major Navy MWR facilities - see above
Publications
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Progress 04/15/16 to 04/14/17
Outputs
Target Audience:Managers and employees of Navy Moral, Welfare, and Recreation fitness and movie theater facilities. Changes/Problems:
Nothing Reported
What opportunities for training and professional development has the project provided?
Nothing Reported
How have the results been disseminated to communities of interest?
Nothing Reported
What do you plan to do during the next reporting period to accomplish the goals?The final deliverables will be consistent as previous discussion and include written (printed) and online task lists, job aids and training materials for managers and employees in Navy MWR facilities, and video training modules. In addition, the developed training materials will be pilot tested in selected locations (5 locations in CONUS and 2 locations in OCONUS) to document usability and effectiveness of materials developed. Throughout the process, the team will work closely with the Navy MWR headquarter and the management staff.
Impacts
What was accomplished under these goals?
Since December 2015, the team has been developing task lists (checklists), job aids, and training media as appropriate based on requests from the Navy MWR. At that time, Navy MWR headquarters requested a focus on fitness centers followed by movie theaters. By January 2017, we completed both assignments, and new directions have been discussed for the remainder of time as long as the funding is available. New assignments are in the areas of (1) the Navy MWR Liberty operation for outdoor activities and (2) all foodservice operations. The outlines for the Liberty job aid development have been shared with the Navy MWR and approved.
Publications
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Progress 04/15/15 to 04/14/16
Outputs
Target Audience:Managers and employees of Navy Moral, Welfare, and Recreation (MWR) facilities on Navy bases are the target audience for this project. Changes/Problems:The original plan was for K-State researchers to develop desk guides, including the performance standards, for the Navy Morale, Welfare, and Recreation (MWR) operations. Shortly after we started, the Navy MWR requested a change to the scope of work for this project. Because Navy MWR facility managers are more aware of acceptable standards, they are to provide operating standards for the K-State research team. Based on these standards, the team will develop task lists (checklists), job aid, and media as appropriate starting with the fitness facilities. The final deliverables will be written (printed) and online training materials and job aids for managers and employees in various Navy MWR facilities. The priority will be given to the fitness facilities, aquatics, and activity programs based on the Navy MWR needs. Upon completing fitness operation training materials, the team will continue developing materials for movie theaters, golf courses, and bowling centers. In addition, the developed training materials will be pilot tested in selected locations (5 locations in CONUS and 2 locations in OCONUS) to document usability and effectiveness of the materials developed. Throughout the process, the team will work closely with the Navy MWR headquarters and management staff. Timeline and Tasks for Revised scope of work: Feb - May, 2016 Task lists and job aids developed for fitness facilities. Jun - Aug, 2016 Make trips to Navy bases for observation and data collection. Visit private facilities to develop benchmarking for the Navy MWR facilities. Task lists and job aids developed for swimming pool, intermural sport programs, and other operations as needed. Survey Navy MWR patrons to identify service gaps. Sep, 2016 - Jan, 2017 Media for training (i.e., videos) developed for fitness facilities including swimming pool and intermural sport programs. Complete pilot study in two Navy bases as appropriate. Jan - Mar, 2017 Media for training (i.e., videos) developed for other facilities as needed by Navy MWR. Complete pilot study in two Navy bases as appropriate. Prepare the deliverables and obtain feedback from the Navy MWR. Apr - May, 2017 Finalize the deliverables: Task lists, job aids, and training media. Produce copies and mail printed materials to the Navy MWR Headquarters and other facilities, as appropriate. Repeat survey of Navy MWR patrons to identify service gaps and document changes before and after implementing training protocols. By August, 2017 Submit the final report for the Navy MWR. What opportunities for training and professional development has the project provided?
Nothing Reported
How have the results been disseminated to communities of interest?
Nothing Reported
What do you plan to do during the next reporting period to accomplish the goals?Timeline to Complete the project: Feb-May 2016 - Task lists and job aids developed for fitness facilities June-Aug 2016 - Make tirps to Navy bases for observation and data collection; visit private facilities to develop benchmarking for the Navy MWR facilities; task lists and job aids developed for swimming pool, intermural sport programs, and other operations as needed; survey Navy MWR patrons to identify service gaps. Sept 2016-Jan 2017 - Media for training (i.e., videos) developed for fitness facilities including swimming pool and intermural sport programs; complete pilot study in two Navy bases as appropriate. Jan-Mar 2017 - Media for training (i.e., videos) developed for other facilities as needed by Navy MWR; complete pilot study in two Navy bases as appropriate; prepare the deliverables and obtain feedback from Navy MWR. Apri-May 2017 - Finalize the deliverables: task lists, job aids, and training media; produce copies and mail printed materials to Navy MWR Headquarters and other facilities, as appropriate; repeat survey of Navy MWR patrons to identify service gaps and document changes before and after implementing training protocols. By August 2017 - Submit final report to Navy MWR
Impacts
What was accomplished under these goals?
The original purpose of the project was to develop "operating guides for Navy Morale, Welfare, and Recreation (MWR) facilities" so that these facilities can provide consistency in service as well as management and employee training protocols. Specific objectives were to (1) identify issues and challenges for each operation type through in-depth interviews of management staff and their employees and direct observations, (2) establish benchmarks based on best practices of private sector operations, and (3) develop operating guides for four major Navy MWR facilities (i.e., Fitness Facilities, Golf Courses, Motion Picture Theaters, and Bowling Centers). In December 2015, the project has changed to develop task lists (checklists), job aids, and media as appropriate starting with fitness facilities. As the team gathered standards for the operating guides, Navy MWR Headquarters realized that researchers had limitations identifying standards without being in the faciliteis all of the time. The leadership team realized that their staff and managers are content experts and changed charges for the team from developing operating guides to crafting more specific task lists, job aids, and necessary media to support training efforts of the Navy MWR facilities. The research team felt the new approach is more aligned with the expertise of the team and started developing training materials based on the standards provided by the Navy MWR program leaders. To date, the team has accomplished the following: 1. The team visited the Navy MWR Headquarters to identify the job priority. 2. The team visited the Navy bases in San Diego, CA area to observe Fitness, Bowling, Golf Course, and Movie Theater operations. 3. The team visited private fitness facilities in Asheville, NC and Manhattan, KS to benchmark with the private sector operations. 4. The quality gap survey instrument was developed and ready for a launch. 5. Task lists and job aids that were requested in January 2016 have been completed and being reviewed by the Navy MWR managers and headquarter personnel (as of March 11, 2016). Impact will be reported in the final report.
Publications
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